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Emergency

If you notice a pipeline leak, a damaged pipeline or suspect a pipeline problem outside, leave the area immediately in an upwind direction or leave your home and go a safe distance before calling 911 and the pipeline operator’s emergency phone number.

Find a TPAA Member Near You

Click here for a list of TPAA members who operate distribution, transmission or gathering pipelines near you.

Before Digging or Planting

Comply with Texas law. Dial 811 or your local One Call Center to request to have pipelines located before digging or landscaping at least two days before starting your project. One Call is a free service that coordinates with utility companies to mark pipelines and other underground utility lines.

Right-of-Way Encroachment or Questions

To report prohibited activity on a pipeline right-of-way or for questions regarding right-of-way restrictions, call the company listed on the pipeline marker. If you have a pipeline easement on your property, you can obtain a copy of the legal right-of-way agreement at your county courthouse.

Customer-Owned Pipeline Maintenance

Pipelines that connect gas appliances to distribution gas pipelines are owned and maintained by the property owner and should be periodically inspected. Some distribution pipeline companies provide this service. Licensed plumbers are also authorized to provide this service.

For non-emergency questions regarding natural gas piping that connects to your gas appliances, contact your gas company or a licensed plumber.

Regulatory Questions

The Railroad Commission (RRC) provides government and regulatory oversight for pipelines in Texas. Visit the RRC Web site or call (877) 228-5740.

General Questions about TPAA

To request information about the Texas Pipeline Awareness Alliance, or to ask general questions, e-mail info@pipeline-safety.org.

 

 

 

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